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Support

Frequently Asked Questions

Find answers to common questions about WP Code Craft plugins, downloads, installation, licensing, updates, and support.

General Questions

What is WP Code Craft?

WP Code Craft develops practical WordPress plugins for website owners, freelancers, developers, and agencies. Our tools help you manage websites, improve everyday workflows, and add useful functionality to WordPress.

Who are WP Code Craft plugins designed for?

Our plugins are designed for people who build, maintain, or manage WordPress websites. Whether you run your own website or work on client projects, our tools focus on solving specific WordPress tasks.

What kind of plugins does WP Code Craft offer?

Our plugin collection covers different WordPress tasks, including dashboard customization, placeholder content generation, link tracking, content management, and website administration.

Each plugin has its own product page with details about its features and functionality.

Downloads & Installation

How do I download my purchased plugin?

After completing your purchase, follow the download instructions provided with your order.

Save the downloaded package to your computer before starting the installation.

Do I need to unzip the downloaded file?

Some downloads contain a package with the plugin file and additional documentation. If this is the case, extract the downloaded ZIP package first.

Locate the installable plugin ZIP file inside the extracted folder. Keep that file compressed, as WordPress requires a ZIP file for plugin uploads.

If your download already contains the installable plugin ZIP file, you can upload it directly.

How do I install a WP Code Craft plugin?
  1. Log in to your WordPress dashboard.
  2. Go to Plugins > Add New Plugin.
  3. Click Upload Plugin.
  4. Select the installable plugin ZIP file.
  5. Click Install Now.
  6. Click Activate Plugin after installation.

After activation, locate the plugin's settings in your WordPress dashboard.

Where can I find the plugin settings?

This depends on the plugin. Some plugins add their own menu item to the WordPress sidebar, while others place their settings under Settings or Tools.

Refer to the plugin's documentation for its specific configuration options.

Licensing & Purchases

What is the difference between Annual and Lifetime?

Annual: A purchase option based on a yearly term.

Lifetime: A one-time purchase option without a recurring annual purchase price.

The exact conditions for updates, support, and product access depend on the terms of the selected offer. Please review the product and checkout information before purchasing.

Can I use WP Code Craft plugins on multiple websites?

Website usage rights depend on the applicable product license and purchase conditions.

If you plan to use a plugin on several websites or client projects, please review the relevant licensing terms or contact our support team before purchasing.

Can I use the plugins for client projects?

WP Code Craft plugins are developed with WordPress professionals and agencies in mind. Usage on client websites is subject to the applicable license conditions.

If you manage multiple client websites, please check the usage terms associated with your purchase.

Will my plugin stop working when an Annual plan ends?

Continued software use, access to updates, and support after an annual term are governed by the conditions of your purchase.

Please refer to the terms provided with your selected product or contact support for clarification.

Do Annual purchases renew automatically?

Renewal and cancellation conditions are determined by the offer selected during checkout.

Review the payment and subscription details shown in your order confirmation for the applicable conditions.

How are payments processed?

WP Code Craft uses CopeCart as its checkout and payment provider. Payment processing takes place through the external CopeCart checkout.

Can I request a refund?

Refund requests are subject to the purchase terms and applicable refund conditions.

Please review the conditions provided during checkout or contact our support team with your order information if you have questions about a purchase.

Updates & Compatibility

How do I update my WP Code Craft plugins?

Update instructions depend on the plugin and its distribution method. Follow the update information provided for your product and use official WP Code Craft plugin files.

We recommend creating a backup of your website before installing any plugin update.

Are plugin updates included in my purchase?

Update eligibility and duration depend on the product and purchase option. Please refer to the terms displayed on the relevant product page or during checkout.

Are your plugins compatible with every WordPress theme and page builder?

Compatibility depends on the plugin's features and technical requirements. Some plugins work independently of your theme, while others offer functionality for specific WordPress environments or builders.

Check the product description for supported integrations and requirements.

What should I do before installing or updating a plugin?

We recommend creating a recent website backup and checking the plugin's requirements.

For production websites, testing updates on a staging website first is a good practice, particularly when other plugins or custom functionality are involved.

Support & Troubleshooting

How can I contact WP Code Craft support?

You can contact our team through the support form on our website. Describe your question or technical issue and include the relevant plugin name.

You can also use our AI chat assistant for quick help with common questions about installation, configuration, and plugin features.

What information should I include in a support request?

To help us understand your issue, please include:

  • Plugin name and version
  • WordPress version
  • PHP version, if relevant
  • A description of the problem
  • Steps to reproduce the issue
  • Screenshots or error messages, if available

Please do not submit passwords or other sensitive login information through the support form.

What should I do if a plugin causes an error?

First, check whether your WordPress installation and PHP version meet the plugin's requirements.

If the issue started after an update or configuration change, note what changed and when.

Contact our support team with the error message and the steps needed to reproduce it. If possible, test the issue on a staging website.

Can I request a new feature?

Yes. We welcome suggestions for improvements and additional functionality.

Use our support form to describe your idea and explain how it would help your WordPress workflow. Feature suggestions are reviewed, but implementation is not guaranteed.

Where can I find your Privacy Policy?

You can read our Privacy Policy for information about how personal data is handled when using our website and contacting support.

Getting Started with WPCodeCraft

Thank you for choosing WP Code Craft! This guide explains how to download, install, and activate your WordPress plugins.

1. Download Your Plugin

After purchasing a plugin, download the provided ZIP package to your computer.

  1. Locate the downloaded ZIP file.
  2. Unzip (extract) the downloaded package.
  3. Open the extracted folder and locate the installable plugin ZIP file.
  4. Keep this plugin ZIP file compressed. WordPress will handle the installation.

Important: If your download already contains the installable plugin ZIP file directly, you can skip the extraction step.

2. Install the Plugin in WordPress

  1. Log in to your WordPress admin dashboard.
  2. Navigate to Plugins > Add New Plugin.
  3. Click Upload Plugin at the top of the page.
  4. Click Choose File and select the installable plugin ZIP file.
  5. Click Install Now.
  6. Once installation is complete, click Activate Plugin.

Your WP Code Craft plugin is now installed and activated.

3. Configure Your Plugin

Depending on the plugin, you may find its settings in the WordPress sidebar or under Settings or Tools.

Open the plugin's settings page and configure the available options to suit your website.

4. Keep Your Plugin Updated

We recommend keeping your WP Code Craft plugins up to date to receive improvements, bug fixes, and new features.

Before updating, make sure you have a recent backup of your WordPress website.

5. Need Help?

If you experience issues during installation or setup, we're here to help.

Visit our support form tab on our support page to contact our team or use our AI assistant for quick answers to common questions.

Need Help? Ask Our AI Assistant

Get quick answers to questions about our WordPress plugins, features, setup, and troubleshooting. Our AI assistant is available 24/7 to help you.

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Need help with one of our WordPress products? Send us your question or describe the issue using the form below, and we'll get back to you as soon as possible.